Questioning the travel industry status quo, one blog post at a time

Archive for the ‘TMC’ Category

I always love going to the GBTA (Global Business Travel Association) conference. This year it was held in beautiful Boston. What I really enjoy about GBTA is how low key it has become, including a line up of lesser known guest speakers (one named Bush and the other named Clinton), a smattering of attendees (including the top brass from every TMC you could name), airline execs from around the world, heavy hitters from technology, hotel, and car rental companies, some network news faces, and, of course, the stars of the show—corporate travel managers from some of the largest most innovative companies in the world. All gather to address one thing–The Management of Corporate Travel.

So once again the folks from GBTA pulled off a winner.

But that winner is not the subject of this blog. The winner I am referring to is a new and innovative Open Booking concept that started to pick up some momentum a few months before GBTA with the likes of Shorts Travel, Concur, The Manifesto, GDSx, ProcureApp, US Foods, and KDS. In Boston, the concept wafted throughout the conference, almost to the point of creating a buzz. In the days following the event, it has received even more endorsement from a number of vendors and brought on new adopters like Google and Salesforce.com Read the rest of this entry »

For someone who travels as much as I do, sleep is at a premium. Besides being a time for me to regain my strength, it’s also a time to escape the trials and tribulations of daily life. I mean, I love those dreams where I’m Indiana Jones. You know, chasing the bad guys, winning gunfights, and of course, recovering the gold. Or the ones where I’m a Pro Bowl quarterback throwing the game-winning touchdown, giving the postgame interview, then giving some kid my game ball as I tussle his hair on the way to my helicopter.

Now those are fun dreams. An escape. And let me tell you, there is nothing worse than dreaming about work. I’m awake worrying about work 16 hours a day. The last thing I want is for it to start permeating my dreams. But sure enough, the other night I had a dream about what the conversation must be like these days between a Corporate Travel Manager and a Travel Management Company. Yeah, I know, not nearly as exciting.

Luckily for us, I was able to film one of my dreams. Don’t you imagine the conversation between Ms. Corporate Travel Manager and Mr. TMC would go something like this:

A Bobblehead’s Corporate Travel Manager Dream

You just gotta check this out. Over the past couple of days I have read a few Beat articles on which—for as much as I would like to just relax on a beautiful Sunday morning with my Metamucil, or Muesli, or whatever it is us “experienced” guys are supposed to take to keep us feeling spry—I simply must comment. I am referring to the articles where some large TMC execs (TMC is large, not the execs) have determined… let me get this right, “…should it [American Airlines] become unavailable in global distribution systems. CWT has indicated that because booking AA outside the GDSs drives up operational costs, the carrier’s exit would result in a $3 per-transaction “search” charge applied on all bookings for those clients wishing to include AA in their shopping. An additional $22 would be charged for bookings actually made with AA.”

Read the rest of this entry »