Welcome to the Farelogix Blog

It’s where we discuss news and trends, and question the status quo.

Interested in airline distribution, offer management, dynamic pricing or digital commerce?

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Posts by Jim D.

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Are You "NIROTIC?" (And Other GBTA Musings)

By | on Aug 08, 2017 |   Challenging the Status Quo

I recently returned from GBTA in Boston after a long hiatus of attending this annual event. It was nice to be back and see some old friends and lots of new faces. I was honored by an invitation to spe[...]

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Getting Some Professional Help

By | on Jun 08, 2017 |   The Airline Offer Challenging the Status Quo

It’s amazing how, over the years, so many people have said to me, “Jim, you really need to get some professional help.” I never really understood what they meant by that, but maybe someday I will. Thi[...]

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Airline Executives - Take Control Soon or Risk Losing It (Again)

By | on Jun 01, 2017 |   Technology The Airline Offer Airline Distribution

It’s an understatement to say that we are living Moore’s law in terms of the pace of technological change. The adoption of smart, wearable technology, and voice-controlled systems — and the fact we ca[...]

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Further Thoughts on Full Content: My Response to James Filsinger

By | on Mar 23, 2017 |   Airline Distribution IATA NDC Challenging the Status Quo

Early last week I had an Op-ed published in The Beat on the topic of “Full Content” (if you are a subscriber to The Beat, you can see my Op-ed here). I then read, with interest, James Filsinger’s resp[...]

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How Can Airlines Take Control of Their Offer and Be the Single Source of Truth?

By | on Mar 17, 2017 |   The Airline Offer

Previously, I discussed that airlines must be the single source of truth. The question is how do you get there? Existing airline technologies and processes are perhaps the biggest challenge. Legacy sy[...]

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Your Organization is the Single Source of Truth

By | on Mar 16, 2017 |   Technology The Airline Offer Single Source of Truth

To succeed in today’s hyper-connected customer environment, you must be the single source of truth, dynamically determining and delivering your best offer, in real time, through any channel.

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How are Dynamic, Personalized Offers Changing Our Industry?

By | on Mar 09, 2017 |   The Airline Offer Airline Merchandising

  In my last post, I told you how technology is changing your conversations with hyper-connected customers. I also promised to tell you what your biggest asset is. You might think your biggest asset i[...]

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How Technology is Changing the Conversation with Customers

By | on Mar 02, 2017 |   Airline Merchandising

It’s obvious, or at least it should be by now, that technology is changing the conversation between airlines and travelers. It all begins with the concept of the hyper-connected consumer, or, more spe[...]

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Airline Controlled Offers - Will Your PSS Allow Them?

By | on Feb 16, 2017 |   The Airline Offer Airline Distribution Challenging the Status Quo

Of course it’s hard to believe that we even have to Ask the Question as to whether or not the major PSS’ will allow their customers to innovate. After all, it is a “customer is always right” relations[...]

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USAir versus Sabre: Observations from the Witness Box

By | on Jan 19, 2017 |   Challenging the Status Quo

I am sure most everyone knows by now that just before the holidays a jury in the USAir v Sabre antitrust trial determined that certain provisions found in most GDS/airline distribution agreements were[...]

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Are You Shopping for a Shopping Engine?

By | on Jan 17, 2017 |   IATA NDC

Checklist for NDC "Single Source of Truth" Pricing One of the visions for IATA’s New Distribution Capability (NDC) is the airline as the “single source of truth”. However, for an airline to control an[...]

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A Win for Innovation, Open Markets and Competition

By | on Dec 21, 2016 |   Challenging the Status Quo

Yesterday in New York City, an 11-person jury determined that Sabre, through certain provisions in the Sabre/USAir contract, violated U.S. antitrust law and found those provisions harmed competition. [...]

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